Terms of Service

Jay Kay Prints | jaykayprints.com

Last updated: October 24, 2026

1. Overview

Welcome to Jay Kay Prints!

These Terms of Service ("Terms") govern your use of our website, jaykayprints.com, and any purchases made through our online store.

Throughout these Terms, "we," "us," and "our" refer to Jay Kay Prints, operated by [Insert Legal Business Name].

By accessing our website or purchasing products from us, you agree to these Terms, subject to your rights under applicable consumer protection laws.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

Please read these Terms carefully before using our website or placing an order.

2. Our Products

Jay Kay Prints specializes in decorative wall art and professionally produced prints.

Our product range includes:

• Poster Prints: High-quality artwork printed on premium paper.

• Framed Prints: Professionally printed artwork supplied with a frame and protective cover.

• Framed Canvases: Gallery-style canvas artwork with a premium framed finish.

Our physical products are generally made to order and produced specifically after a purchase is placed.

Product availability, sizes, materials, framing options, and specifications are described on the relevant product pages.

We reserve the right to modify or discontinue products, subject to existing contractual obligations and applicable law.

3. Product Images & Color Accuracy

We make reasonable efforts to ensure that our product descriptions, photographs, mockups, and displayed colors accurately represent the products offered.

However, the appearance of artwork may vary slightly depending on:

• Screen brightness and color calibration

• Device display settings

• Printing processes and materials

• Selected print dimensions and format

• Natural variations in materials and finishes

Product images may include staged interior mockups for illustration purposes.

Frames, furniture, and decorative accessories shown in product images are not included unless expressly specified in the product description.

Minor variations that fall within the product's advertised specifications are not necessarily defects.

Your statutory rights concerning products that do not conform to their description remain unaffected.

4. Orders & Purchase Agreements

By placing an order through our website, you confirm that the information you provide is accurate and complete.

After submitting your order, you will receive an order confirmation or acknowledgment by email.

An order is accepted when we expressly confirm its acceptance or otherwise communicate that it has entered fulfillment. The precise time of contract formation is subject to applicable law.

We may contact you if additional information is required to process your purchase.

If we are unable to fulfill an accepted order, we will notify you and provide an appropriate refund or other remedy in accordance with applicable law.

We reserve the right to refuse orders where reasonably necessary, including cases involving suspected fraud, payment issues, or genuine product unavailability, provided this does not violate applicable law.

5. Pricing & Payment

Product prices are displayed in the currency selected or shown on our website.

Prices, taxes, and shipping charges applicable to your purchase will be presented during checkout before the order is submitted.

All payments must be completed through the payment methods offered at checkout.

We may change our advertised prices and promotional offers at any time. Changes will not affect orders already accepted at an agreed price.

Any applicable taxes, delivery charges, or other mandatory charges will be disclosed in accordance with applicable law.

Additional import duties or customs fees may apply to international orders, as described in our Shipping Policy.

6. Production & Fulfillment

Most physical products sold by Jay Kay Prints are made to order.

Production typically begins shortly after an order has been received and accepted.

Manufacturing and processing times may vary depending on product type, dimensions, production location, and order volume.

Our products may be manufactured, packaged, and shipped by professional third-party fulfillment partners.

We remain responsible to our customers for fulfilling our contractual obligations, regardless of whether third-party production or shipping providers are involved.

7. Shipping & Delivery

We ship to supported destinations listed during checkout.

Shipping costs and available delivery options are displayed before purchase confirmation.

Estimated delivery times may vary according to your location, selected product, and shipping carrier.

Shipping estimates are provided in good faith and are not guaranteed arrival dates unless expressly agreed otherwise.

Any mandatory rights concerning delivery deadlines, delayed delivery, lost shipments, or transport-related risk remain unaffected.

For further details, please review our Shipping Policy.

8. Returns, Refunds & Cancellations

Because our products are generally made to order, production may begin shortly after purchase.

If you need to cancel or modify an order, please contact us as soon as possible.

We aim to accommodate voluntary cancellation requests submitted within 6 hours of purchase, where feasible.

Once production has begun, modifications or voluntary cancellations may not be possible.

These restrictions do not affect any statutory cancellation or withdrawal rights.

Customers entitled to mandatory consumer withdrawal rights, including qualifying EU/EEA customers, may exercise those rights in accordance with applicable law.

Custom or genuinely personalized products may be subject to specific statutory exceptions.

Products that arrive damaged, defective, incorrect, or otherwise fail to conform to the sales contract are eligible for the remedies required by applicable law.

For detailed instructions, conditions, and refund procedures, please review our Return & Refund Policy.

9. Customer Responsibilities

When purchasing from Jay Kay Prints, you agree to:

• Provide accurate billing, delivery, and contact information.

• Review product dimensions, materials, and selected options before completing your purchase.

• Use valid and authorized payment methods.

• Avoid fraudulent purchases or misuse of our services.

• Contact us promptly if you notice an error in your order information.

Customers are responsible for reviewing their product selections before placing an order.

This does not limit any rights you have under applicable consumer protection legislation.

10. Intellectual Property

Unless otherwise stated, the artwork, product images, designs, website text, branding, logos, and other original content displayed on jaykayprints.com are owned by Jay Kay Prints or used under appropriate licenses.

All applicable intellectual property rights are reserved by their respective owners.

Purchasing a physical artwork does not transfer copyright or other intellectual property rights in the underlying design.

Without appropriate permission or another lawful basis, you may not:

• Reproduce or commercially distribute our artwork.

• Copy or sell reproductions of our product designs.

• Download and redistribute our product images for commercial purposes.

• Use our branding or logos in a misleading or unauthorized manner.

• Represent our artwork or original content as your own.

These restrictions do not prevent uses permitted under applicable copyright law.

If you are interested in licensing artwork or obtaining permission for a specific use, please contact us.

11. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

In particular, you must not:

• Attempt to interfere with the website's security or functionality.

• Introduce malicious software or harmful code.

• Use the website for fraudulent activities.

• Attempt unauthorized access to customer information or website systems.

• Misuse our intellectual property rights.

We may take reasonable measures to protect our website and customers, subject to applicable law.

12. Third-Party Services

Our online store uses third-party services to operate essential business functions, including payment processing, website hosting, order fulfillment, and delivery.

Our store is powered by Shopify.

Certain transactions or services may be subject to additional terms provided by the relevant third-party service.

Links to external websites may occasionally appear on our website.

We are not responsible for content or services supplied independently by unrelated third parties, except where applicable law provides otherwise.

Nothing in this section reduces our responsibility for the products you purchase directly from Jay Kay Prints.

13. Personal Information & Privacy

We respect the privacy of our customers.

Personal information collected during your use of our website or purchase of our products is handled according to our Privacy Policy and applicable data protection laws.

Information may be processed by authorized service providers where necessary to complete transactions, fulfill orders, deliver products, provide customer support, or otherwise operate our business lawfully.

Please review our Privacy Policy for further information about how personal data is collected, used, stored, and protected.

14. Promotions & Discount Codes

From time to time, Jay Kay Prints may offer promotional discounts, special offers, or coupon codes.

Unless otherwise specified:

• Discounts apply only during the relevant promotional period.

• Promotional codes must be entered before completing checkout.

• Offers may be subject to product-specific or order-value conditions.

• Multiple promotional codes may not always be combined.

• Discounts cannot generally be applied retroactively to completed purchases.

All promotional terms will be presented in accordance with applicable consumer protection and advertising laws.

15. Disclaimer & Limitation of Liability

We strive to provide accurate website information and reliable services.

Temporary technical interruptions, maintenance, or circumstances outside our reasonable control may occasionally affect website availability.

To the extent permitted by applicable law, we are not responsible for losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, intentional misconduct, or other protected matters.

Nothing in these Terms limits your statutory rights concerning product quality, delivery, refunds, remedies, or consumer guarantees.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, products, legal requirements, or website functionality.

The latest version will be published on this page with an updated revision date.

Any changes affecting existing purchases will be handled in accordance with applicable contractual and consumer protection laws.

We recommend reviewing these Terms periodically.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of Hungary, subject to mandatory consumer protection provisions that may apply in the customer's country of habitual residence.

For consumers, this choice of law does not deprive them of mandatory legal protections that cannot be excluded by agreement.

If a dispute arises concerning a purchase, we encourage you to contact us first so we can attempt to resolve the matter amicably.

Where applicable, consumers may also have access to alternative dispute resolution procedures or competent consumer protection authorities.

Nothing in these Terms restricts access to courts or dispute resolution mechanisms available under mandatory applicable law.

18. Contact Information

If you have any questions regarding these Terms of Service, your order, or our products, please contact us.

Trading Name: Jay Kay Prints

Legal Business Name: [Insert Registered Business Name]

Business Address: [Insert Registered Business Address]

Email: [Insert Customer Support Email]

Phone: [Insert Business Phone Number]

Website: https://jaykayprints.com

Business Registration Number: [Insert If Applicable]

VAT / Tax Identification Number: [Insert If Applicable]

Thank you for choosing Jay Kay Prints. We appreciate your support and look forward to helping you create a beautiful and inspiring space with our artwork.